At do999 we take your privacy seriously. This policy explains exactly what personal information we collect when you use our platform, how we use it, who we may share it with, and what rights you have over your own data. It applies to all players accessing do999 from Pakistan.
Six core commitments that shape how do999 handles your personal data.
do999 uses industry-standard encryption and secure server infrastructure to protect your personal data. Account credentials, payment details and identity documents are stored with strict access controls — only authorised staff can access them for legitimate operational purposes.
do999 does not sell, rent or trade your personal information to third parties for their own marketing purposes. Your data is used to run your account, process payments in PKR and improve the platform — nothing else. You will not start receiving random marketing from unrelated companies because of do999.
You have the right to access, correct or request deletion of your personal data at any time. Requests can be made by emailing [email protected]. do999 will respond within a reasonable timeframe, subject to any legal obligations that require us to retain certain records such as transaction history.
do999 collects only the personal data that is genuinely necessary to run your account, verify your identity, process PKR transactions and comply with anti-fraud requirements. We do not collect data for the sake of it or retain information beyond the period it is needed.
If you opt in to receive marketing communications from do999, you can opt out at any time through your account settings or by contacting support. do999 will not send you promotional emails or notifications without your prior consent, and opting out will not affect your ability to use the platform.
Where do999 shares data with third-party service providers — such as payment processors handling JazzCash or Easypaisa transactions, or identity verification providers — those parties operate under strict data processing agreements. They may only use your data for the specific purpose for which it was shared.
This Privacy Policy applies to do999, accessible at do999.onl, including the do999 mobile app for Android. It covers all personal data collected and processed in connection with your use of the platform — from initial registration through to account closure.
By creating a do999 account and using the platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, all of which form part of the overall agreement between you and do999.
do999 is an online gaming and sports betting platform designed for Pakistani players. All financial transactions on the platform are conducted in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and mobile wallets. This Privacy Policy reflects the data practices relevant to how the platform operates in this context.
Plain English summary: We collect the data we need to run your account and process your payments. We do not sell it. You can ask us what we hold, correct it, or request deletion. Security is in place to protect it at all times.
do999 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site or app, and in some cases from third-party verification providers. The categories of data we collect are as follows:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national identity details | Provided during registration or verification |
| Contact Data | Email address, phone number | Provided during registration |
| Financial Data | Payment method details, transaction history in PKR | Provided when depositing or withdrawing |
| Account Data | Username, account balance, betting history, bonus usage | Generated through platform use |
| Technical Data | IP address, device type, browser, operating system | Collected automatically via cookies and logs |
| Usage Data | Pages visited, games played, bet amounts, session duration | Collected automatically through platform activity |
| Verification Documents | CNIC copy, proof of address, selfie for identity checks | Requested when account verification is required |
do999 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, biometric data or health information, except where identity documents submitted for verification incidentally contain such information, in which case it is not extracted, stored separately or used for any purpose other than confirming your identity.
do999 uses the personal data it collects for the following purposes:
do999 does not use automated decision-making or profiling that produces legal or similarly significant effects on you without human review. Where automated tools are used for fraud screening or responsible gaming monitoring, a human review is carried out before any material action is taken on your account.
do999 processes your personal data on the following legal bases depending on the purpose of processing:
do999 does not sell your personal data. We share it only in the following limited circumstances, and only to the extent necessary for the specific purpose:
No cross-border advertising: do999 does not share your data with advertising networks, data brokers or social media platforms for targeted advertising purposes. Your browsing and betting behaviour on do999 is not sold or licensed to any third party for commercial profiling.
All deposits and withdrawals on do999 are processed in Pakistani Rupees. When you initiate a payment through JazzCash, Easypaisa, Raast, bank transfer, a debit or credit card, or a mobile wallet, your payment details are handled by the relevant payment processor. do999 does not store full card numbers or mobile wallet PINs on its own servers.
Transaction records — including deposit amounts, withdrawal requests, dates and payment methods — are retained as part of your account history. These records are necessary for account management, dispute resolution and legal compliance. They are kept for the period described in Section 8 of this policy.
do999 may conduct additional checks on large or unusual transactions as part of its fraud prevention and anti-money laundering procedures. This may require you to provide additional documentation before a withdrawal is processed. The handling of such documentation is governed by this Privacy Policy.
do999 uses cookies and similar tracking technologies on the website and in the app. Cookies are small text files placed on your device that help the platform function correctly and allow us to understand how it is being used.
The types of cookies do999 uses are:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the platform normally. For the mobile app, cookie-equivalent settings can be managed through your device's application settings.
do999 retains your personal data only for as long as it is necessary for the purposes described in this policy. The general retention periods are as follows:
After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked back to you.
As a do999 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact do999 at [email protected] with your account username and a clear description of your request.
Request a copy of the personal data do999 holds about you and information about how it is being used.
Request correction of any inaccurate or incomplete personal data held in your account or records.
Request deletion of your personal data, subject to legal retention obligations that may prevent full deletion.
Request that do999 limits how your data is used while a dispute or verification query is being resolved.
Request your personal data in a structured, commonly used format so you can transfer it to another service if you choose.
Object to processing carried out on the basis of legitimate interests, including direct marketing if you have previously opted in.
do999 will respond to all data rights requests within 30 days. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days and will notify you accordingly. There is no charge for exercising your rights unless a request is manifestly unfounded or excessive.
do999 is strictly an adult platform. Registration is not permitted for anyone under the age of 18. do999 does not knowingly collect personal data from persons under 18 years of age. During the registration process, players confirm that they are of legal age, and do999 carries out age verification checks where required.
If do999 becomes aware that a minor has registered an account or submitted personal data, the account will be closed immediately, any funds held will be dealt with in accordance with our Terms and Conditions, and the personal data will be deleted as soon as practicable. If you believe a minor has registered an account on do999, please notify us immediately at [email protected].
Parents and guardians are encouraged to use parental control tools available on their devices and internet connections to prevent minors from accessing online gaming platforms. do999 supports all reasonable efforts to keep the platform away from underage users.
do999 takes the security of your personal data seriously and has implemented appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction or disclosure. These measures include:
While do999 implements robust security measures, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your account.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, do999 will notify affected players without undue delay and will take all reasonable steps to contain the breach and minimise its impact.
Your responsibility: Keep your do999 password private and update it regularly. do999 support staff will never ask you for your password — if anyone contacts you claiming to be from do999 and asks for your password, do not respond and report it to [email protected] immediately.
do999 may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer, or applicable legal requirements. When updates are made, the revised policy will be published on this page with an updated date shown at the top.
For significant changes that materially affect how your data is used, do999 will make reasonable efforts to notify registered players via the email address on their account or through a notice displayed within the platform when they next log in. Your continued use of do999 after a policy update is published constitutes your acceptance of the revised terms.
We recommend checking this page periodically so you are always aware of the current version of our Privacy Policy. The date at the top of this page will always show when it was last updated.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy-related complaint, please contact the do999 support team:
Email: [email protected]
Live chat available inside your account when logged in.
Support available 7 days a week. Data rights requests responded to within 30 days.
When submitting a data rights request or privacy complaint, please include your account username, a clear description of your request or concern, and any relevant dates or reference numbers. This helps us locate your records and respond as quickly as possible.
Quick answers to the most common privacy and data questions from do999 players.
Your privacy matters at do999. Register today and enjoy casino, live casino, cricket betting and bingo — fully in PKR, with JazzCash and Easypaisa support, and your personal data handled with care.